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Interaction Design,Usability Testing

"Design the customer experience, not just the Interface..."

Usability Testing

The customer experience is important for any product or service. We offer usability evaluation services for Web sites, Web applications, consumer products, services and computer software.

Usability Testing

We create an environment either at your offices, a research facility or use remote testing to let you see customers using your product in a professsional and comprehensive usability test.

Identify and remove barriers to usability to either reduce support costs or increase Web traffic and sales.

Customer Visits show what customers really think. Interview them using your product in their home or office to identify opportunities for design innovation and competitive advantage.

User Centered Design Programs for your company to integrate user centered design with your existing development process.

Call or contact us today for a free project estimate.

Expert Reviews

Expert Usability Reviews reveal many usability problems efficiently and inexpensively.

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Overall Conceptual Model

User Centered Design starts with an early understanding of your customers needs.

Customer profiles/personas
High frequency, key user tasks
Clear usability/business goals
Clear conceptual model
Design philosophy
Storyboard interaction design
Test wireframe designs for usability
Finalize visual design

It reduces overall product life cycle and support costs.

Usability Lab Design.

Design Perspectives has experience designing and setting up usability labs for companies that want an in-house facility to test products on a continuing basis.

We have designed and installed labs for Intuit, Ziff Davis/AT&T, The New England, Liberty Mutual Information Services, Lernout & Hauspie, and Family Education.com.