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Interaction Design,Usability Testing

       "Question design assumptions, find out what potential customers actually do... "
 
 
 

 


 
About us

Owner and Principal

Ron Perkins is the founding principal and owner of Design Perspectives, a firm specializing in usability testing and human-computer interaction design. He has created new methods for customer research including hybrid market research/usability testing, consumer product testing, and remote testing using the Internet for customer research on evolving Web sites.

Ron's resume pdf shows 20 years of experience as a recognized expert in the field of human-computer interaction. He has spoken at national conferences, published papers and articles for the Association for Computing Machinery ACM SIGCHI, Interactions Magazine, Usability Professionals Association, and Human Factors and Ergonomics Society. He also contributed to the book "Usability in Practice", Academic Press, 1994.

As a researcher at AT&T New Media Services, he instituted a structured program to test prototype software under development as well as visit customers to determine their needs for interactive services.

He is skilled at moderating usability studies, expert reviews of interface designs, creating prototypes, and designing human interfaces to simplify complex interaction. In his spare time he enjoys sailboat racing, mountain biking, skiing, windsurfing, backpacking and playing with his various nieces and nephews.

 

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© Copyright 1996-2007, Design Perspectives. Usability Testing, Interaction Design, Customer Experience for the Web and desktop software, Boston, Massachusetts, USA.

 

 

 
Associates

Patti Russo is a human interface consultant specializing in usability testing and human interface design. She has worked on all phases of usability work including customer visits, competitive analyses, usability testing and user interface design.

Ms. Russo has spoken at national conferences and published papers in both psychological journals and the ACM SIGCHI. Prior to becoming an independent consultant, she has worked at Sun Microsystems, SPSS-MR (London), Wang Laboratories, Data General and Bachman Information Systems. She has a Masters of Science in Experimental Psychology from Tufts University.