© Copyright 1996-2019, Design Perspectives. Customer Experience, Usability Testing, Interaction Design, User Experience for the Web and desktop software, Boston, Massachusetts, USA.

We specialize in user experience design and research for interactive systems.

Our clients benefit from our 25 years experience in Web,  software and hardware projects including over sixty Fortune 500, startup and non-profit clients.


For example, our work at an early stage for companies like Kayak, Zipcar, L.L Bean, FedEx, and in large companies like Microsoft, IBM, Universal Studios and other clients has resulted in improved customer experiences and allowed them to build on a solid design foundation. Our work contributed to an outstanding achievement award in usability and design for one of our clients, IHI.org.


Services:

- User experience design

- Interaction design

- Information architecture

- Usability evaluation & remote usability testing

- Expert product reviews

- User experience strategy and design workshops

- Organizational support, training and mentoring


We have experience in the many industries and applications including:

- Airline Reservations and Travel

- Digital libraries

- E-commerce

- Education, online learning, adults/children

- Financial Systems

- Healthcare, Medical Services and Devices

- Intranets, IT Dashboards


- Mobile OS

- Music

- Police work

- Publishing

- Sustainability

- Voting systems

- Weather systems


Please contact us for a free consultation.

Clients

Association for Computing Machinery (ACM)

Airport Cooperative Research Program (ACRP)

AGFA

Alcoa

Ask.com

AVID

Carbonite

CDM Smith Engineering

Dell

Digitas

Dumbarton Oaks

EBSCO Publishing

EMC

Family Education.com

FedEx

Fidelity Investments

Firefly Network

Global 360

Good Measures/Tufts Health

Green Mountain Energy

Harcourt

Harvard University

Herb Chambers

Houghton Mifflin

IBM

Idiom Technologies

iMarc

Institute for Healthcare Improvement

Institute for Health Metrics

InteQ

International Hotel Group

Intuit

Jenzabar

Journal of Bone and Joint Society

JuniorNet

Kellogg's/Kashi Foods

Kayak Travel

KnowledgeSoft

Lernout and Hauspie

Lexia Learning

Liberty Mutual

LifeLine Systems

L. L. Bean

MediaOne Express

MediaMap

Microsoft

Monster.com

MPR

National Fire Protection Association

National Academy of Sciences

National Institute for Literacy

Nellie Mae

NetForensics

New England Journal of Medicine

New York City Police Department

Research Management Corp.

SavaJe

Scansoft

Scholastic

Sensable

Sequoia Systems

SkillSoft

Staples

Strategic Interactive Group

SWISS International Airlines

Symantec

Tank Design

Thomson Financial Corp

TIAA

Time Trade

Time Warner

Towers Perrin

Transportation Research Board

Universal Studios

Universal Music Group

U.S. Department of Education

Vanasse Hangen Brustlin, Inc.

Virgin Money

WSI Corporation

Xerox

ZDNet

Zipcar

ZXI


Principal and Owner


Ron Perkins is the founding principal and owner at Design Perspectives. Prior to starting the company Ron worked as designer and research manager at Ziff-Davis, AT&T, in Expert Systems at The New England, and other companies Boston and California.

Ron's Ron Perkins Resume 2020.pdf
outlines years of experience in the field of User Experience.


Ron has spoken at national conferences, published papers and articles for the Association for Computing Machinery ACM SIGCHI, Interactions Magazine, Usability Professionals Association, and Human Factors and Ergonomics Society. He also contributed to the book "Usability in Practice", Academic Press.


As a member of the design group and research manager at AT&T New Media Services, formerly Interchange a Ziff-Davis company, Ron designed and built a research lab,  structured a program to test early prototype designs and visit customers in the field for a new online service.


Outside of work, Ron holds a 100 ton captains license, is an instructor at Freedom Boat, enjoys sailing, bicycling, skiing, backpacking and playing with his various nieces and nephews.