Services

- User experience design

- Rapid prototyping and wireframe design

- Information architecture

- Usability evaluation & remote usability testing

- Expert reviews

- User experience strategy and design workshops

- Organizational support, training and mentoring

We have experience in the following industries and applications:

Airline Reservations and Travel

Digital libraries

E-commerce

Education, online learning, children's sites

Financial Systems

Healthcare, Medical Services and Devices

Intranets, IT Dashboards


Mobile OS

Music

Police work

Publishing

Sustainability

Voting systems

Weather systems


Please contact us for a free consultation.

We help clients create better products and solve critical customer experience issues by fully understanding their customer’s perspective.

Through both Research and Design we offer objective, cost effective services that often pay for themselves and will result in a better customer experience.


Process

1)  Design from a customer perspective.  Identify real customer needs and support them in the most direct way possible.

2)  Get the Right Design. Interview customers, evaluate alternatives, create and team review wireframe designs.

3)  Get the Design Right. Create a clear user model and minimize complexity. Features support user tasks.

4)  Align the usability goals of the customer with the business goals, for ultimate success.

5)  Test Usability.  Look at the design from a customers perspective, with real users as a prototype before coding it.  It’s easier to change that way in case everything is not perfect.

   For more details,  call or contact us for a Capabilities Statement.

 

© Copyright 1996-2017, Design Perspectives. Customer Experience, Usability Testing, Interaction Design, User Experience for the Web and desktop software, Boston, Massachusetts, USA.